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Electa Live Virtual Classroom, LMS - Help & Support Portal


Solved: Safari on iOS 13 will not launch live session


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Symptoms

After updating your iPad to iOS 13 Safari will not launch live sessions automatically. The reason for this is Safari reports your iPad as a Mac OS computer and our website provides the application for Mac OS, instead the one designed for iOS.

Solution

To solve the issue please follow the steps below:

1. Open Settings

2. Tap on Safari

3. Tap on Request Desktop Website

4. Make sure All Websites is NOT selected. It must be grayed out.


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Details
Last Modified: Last Month
Last Modified By: Administrator
Type: FIX
Rated 1 star based on 5 votes.
Article has been viewed 344 times.
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